Contact: Marlo Goldstein Hode, mbgng9@mail.missouri.edu
Description: Diversity, Difference, and Conflict: Awareness and Skill-Building for Enhancing Workplace Effectiveness is an online training module developed at the University of Missouri. Participants have the opportunity to learn:
- How to handle conflicts with people who are like them,
- How to handle conflict with people different from them,
- Different approaches to conflict,
- How to understand themselves and others in conflict, and
- To reflect on their findings for practical application
URL: https://understand.missouri.edu/conflict/diversity-difference-and-conflict.pdf