Diversity, Difference and Conflict: Awareness and Skill-Building for Enhancing Workplace Effectiveness

Contact:  Marlo Goldstein Hode, mbgng9@mail.missouri.edu

Description:  Diversity, Difference, and Conflict: Awareness and Skill-Building for Enhancing Workplace Effectiveness is an online training module developed at the University of Missouri. Participants have the opportunity to learn:

  1. How to handle conflicts with people who are like them,
  2. How to handle conflict with people different from them,
  3. Different approaches to conflict,
  4. How to understand themselves and others in conflict, and
  5. To reflect on their findings for practical application

URL:  https://understand.missouri.edu/conflict/diversity-difference-and-conflict.pdf